Question 1

What is Zygoo?

Accepted Answer

Zygoo is an Android app and B2B marketplace for India's commercial transport trade. It connects commercial drivers, fleet operators, and travel agents so they can post bookings, find vehicles, and agree prices directly. It is run by Zygoo Technologies Private Limited, based in Bengaluru.

Question 2

How do drivers get bookings on Zygoo?

Accepted Answer

Travel agents list bookings on the platform, and drivers choose which ones to accept. Drivers can also post an empty vehicle with its location and dates, so agents can offer a booking for the return trip. After accepting a booking, the driver pays the agreed commission through the platform.

Question 3

Is Zygoo an escrow service? How is commission protected?

Accepted Answer

No. Zygoo is not a bank or escrow agent, and trip fares are paid outside the platform. Commission is locked when a quote is accepted and routed through payment partners for settlement only. It is released on trip completion and refunded if a driver cancels or defaults. In a dispute, Zygoo reviews the case and may refund, withhold, or release the commission.

Question 4

Does Zygoo take a commission on trips?

Accepted Answer

No. Zygoo does not collect or deduct anything from trip fares, and the commission agreed between a driver and an agent is not Zygoo revenue. Zygoo earns from Platform Fees, and Zygoo Pro is a 28-day subscription based on the number of vehicles.

India's B2B network for cabs, buses & drivers